Contact Koehler Home Decor

A Koehler Group Incorporated Company

Please email us by using our convenient online contact form below:

Contact Form

Name:
Email Address:
KHD Order Number:
Comment or Question:

Order Line

To place an order call 1.866.669.6536, Mon - Fri 8 a.m -5 p.m. PT. Order representatives cannot access your personal information, order history, or accept any claim information. If you need assistance other than placing an order, please email Customer Service

Customer Service

We are here to assist you with inquiries or concerns via email seven days a week!
Please email Customer Service

Order Support - Damaged or Missing Merchandise

Received merchandise that is defective or damaged in transit? Missing items from your order? We replace or refund all order issues reported within 15 days of delivery. Email Customer Service and include your item#, quantity, damage description (if applicable) and whether you want the item replaced or refunded. Find our complete claim policy in our FAQ's

Resale Tax ID's

Email or fax toll free to 1.866.669.6550.

My Account Support

If you cannot log-in to your account, prompt the system for your password.
If you receive an error message that says - "A valid email address is required to retrieve your password" - you are not registered. Please register if desired.
The My Account feature is optional and it is not required that you register to purchase.

Mailing Address

Koehler Home Decor
One World Trade Center
121 SW Salmon St Ste 1100
Portland, OR 97204

Holiday Closures:

Orders placed on holidays are queued for processing the next business day.

• New Year's Eve
• New Year's Day
• President's Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Eve
• Christmas Day