There is no UPS Ground movement on the following U.S. holidays:
New Year's Eve
New Year's Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Day after Thanksgiving
Christmas Day
*Only major holidays (not subsequent days) affect our order packing, freight movement and tracking number notification.
Orders shipping into California will be charged sales tax unless we have received your sales permit via fax or email. Fax your permit toll free to 1.866.669.6550
When Will My Order Ship?
Most orders ship in 1 - 3 business days, however,
larger orders may take four days for ready shipment.
Where Does My Order Ship From?
Shipping origin Los Angeles, CA.
Back Orders
Koehler Home Décor does not accept back orders,
if an item purchased is out of stock, your order will be adjusted and you will receive a confirmation email with your adjusted order total promptly.
Order Cancellations and Non-Deliverable Orders
In order to provide excellent service and expedient order processing, we do not accept order changes or cancellations. If an error has occurred in your order and you notify us immediately (within one hour) we will make every attempt to assist in correcting the error. After the order has left the pending queue we cannot assist in any way and a UPS intercept may be required to correct shipping address mistakes.
If your order is returned to us undeliverable or refused, a refund is issued less return freight charges and a 20% restocking fee. Original shipping is non-refundable.
Free Drop Shipping
Koehler Home Décor does not charge any
additional fee for drop shipping to your
recipient (regular shipping rates apply).
Fill out your address that matches the applicable credit card as the billing information and your gift recipient or package recipient's address as the ship to information. The email address you furnished us with when ordering will receive a shipment notification including the package tracking number.
Shipping to the Continental United States
*We reserve the right to substitute shipping methods.
Koehler Home Décor offers flat rate shipping rates (including insurance) to the Continental United States via UPS Ground Service. Orders $2000.00 and up will not calculate shipping charges in your shopping cart, 8% will be added to your merchandise total after check out.
Standard UPS Ground Delivery
Order Amount
Shipping
$1.00 to $49.99
$8.85
$50.00 to $74.99
$10.85
$75.00 to $99.99
$15.85
$100.00 to $124.99
$19.85
$125.00 to $149.99
$24.85
$150.00 to $199.99
$29.85
$200.00 to $249.99
$39.85
$250.00 to $299.99
$49.85
$300.00 to $349.99
$59.85
$350.00 to $399.99
$69.85
$400.00 to $499.99
$84.85
$500.00 to $599.99
$99.85
$600.00 to $699.99
$114.85
$700.00 to $749.99
$124.85
$750.00 to $799.99
$103.99
$800.00 to $849.99
$110.49
$850.00 to $899.99
$116.99
$900.00 to $949.99
$123.49
$950.00 to $999.99
$129.99
$1000.00 to $1049.99
$114.99
$1050.00 to $1099.99
$119.99
$1100.00 to $1149.99
$124.99
$1150.00 to $1199.99
$129.99
$1200.00 to $1249.99
$134.99
$1250.00 to $1299.99
$139.99
$1300.00 to $1349.99
$144.99
$1350.00 to $1399.99
$149.99
$1400.00 to $1449.99
$154.99
$1450.00 to $1499.99
$159.99
$1500.00 to $1549.99
$164.99
$1550.00 to $1599.99
$169.99
$1600.00 to $1649.99
$174.99
$1650.00 to $1699.99
$179.99
$1700.00 to $1749.99
$184.99
$1750.00 to $1799.99
$189.99
$1800.00 to $1849.99
$194.99
$1850.00 to $1899.99
$199.99
$1900.00 to $1949.99
$204.99
$1950.00 to $1999.99
$209.99
$2000.00 and up
8%
UPS requires a physical address and does not deliver to PO Box addresses.
NOTE: UPS does NOT include the pickup day, weekend days, or Holidays in calculating the time in transit. Delivery times are estimated only and not guaranteed. Holiday seasons may require additional time.
Please note that delivery in the Eastern States may take up to 14 calendar days to be received. If you haven't received your order after 14 days, please contact us, be sure to include your order number for prompt service.
Shipping Restrictions
Due to the weight of the following products,
shipping is limited to the Continental United States
via UPS Ground only:
Item# Description
12259 Dolphin Coffee Table
12516 Rustic Baker's Rack Shelf
12690 Wagon Wheel Bench
12842 Fairy Solar Water Fountain
13057 Fun and Play Water Fountain
13086 Bonsai Fountain Accent Table
13001 Cape Cod Storage Console
13070 Rustic Romance Garden Bench
13161 Gund Big Shot Plush Sheepdog
13200 Stallion Spirit Coffee Table
13300 All-In-One Media Center
13336 Executive Workstation Desk
13324 Home Entertainment Armoire
13841 Apple Barrel Fountain
13901 Littlest Gardener Fountain
13902 Lazy Days Garden Fountain
35014 Linen Cabinet
35107 Garden Swing
35144 Acorn Fountain
35335 Bamboo Leaf Design Divider Screen
38840 Bonsai Forest Accent Table Fountain
39446 Connoisseur's Wine Chest
39552 Vintner's Planter Screen
39805 Country French Divider Screen
UPS 2nd Day Air
Orders shipping UPS 2nd Day Air will be received in 3 - 4 business days including processing time (excluding weekends and holidays). Please note that orders shipping to AZ, CA, NV & UT usually arrive in four business days (including processing) via standard UPS Ground service and choosing UPS 2nd Day Air may be an unnecessary expense. Orders sub-totaling over $999.99 will not calculate shipping costs in the shopping cart, we will email you with your final order total before processing your order.
Order Amount
Shipping
$1.00 to $49.99
$25.00
$50.00 to $74.99
$37.50
$75.00 to $99.99
$49.99
$100.00 to $124.99
$62.50
$125.00 to $149.99
$74.99
$150.00 to $199.99
$99.99
$200.00 to $224.99
$112.50
$225.00 to $249.99
$124.99
$250.00 to $274.99
$137.50
$275.00 to $299.99
$149.99
$300.00 to $324.99
$162.50
$325.00 to $349.99
$174.99
$350.00 to $374.99
$187.50
$375.00 to $399.99
$199.99
$400.00 to $424.99
$212.50
$425.00 to $449.99
$224.99
$450.00 to $474.99
$237.50
$475.00 to $499.99
$249.99
$500.00 to $524.99
$262.50
$525.00 to $549.99
$274.99
$550.00 to $574.99
$287.50
$575.00 to $599.99
$299.99
$600.00 to $624.99
$312.50
$625.00 to $649.99
$324.99
$650.00 to $674.99
$337.50
$675.00 to $699.99
$349.99
$700.00 to $724.99
$362.50
$725.00 to $749.99
$374.99
$750.00 to $774.99
$387.50
$775.00 to $799.99
$399.99
$800.00 to $824.99
$412.50
$825.00 to $849.99
$424.99
$850.00 to $874.99
$437.50
$875.00 to $899.99
$449.99
$900.00 to $924.99
$462.50
$925.00 to $949.99
$474.99
$950.00 to $974.99
$487.50
$975.00 to $999.99
$499.99
$1000.00 and Over
Email for Quote
UPS Delivery Tracking
It may take up to four business days to receive your tracking number. You will receive an automated shipping confirmation via email promptly after your tracking number becomes available. Please note that your tracking number will be valid, however, your package may take a few additional days to appear in the UPS system.
Shipping to APO/FPO, Alaska, Hawaii and United States Territories
USPS Air Mail is available for orders shipping to Alaska, Hawaii, Puerto Rico, Guam, the Virgin Islands and APO/FPO addresses. Orders sub-totaling over $410.00 will not calculate shipping costs in the shopping cart, we will email you with your final order total before processing your order. APO/FPO orders final delivery are subject to the terms and conditions of APO/FPO services.
USPS Air Mail Service
Order Amount
Shipping
$1.00 to $29.99
$22.50
$30.00 to $39.99
$25.00
$40.00 to $49.99
$27.50
$50.00 to $59.99
$32.99
$60.00 to $69.99
$38.50
$70.00 to $79.99
$43.95
$80.00 to $89.99
$49.50
$90.00 to $99.99
$54.99
$100.00 to $109.99
$60.50
$110.00 to $119.99
$65.99
$120.00 to $129.99
$71.50
$130.00 to $139.99
$76.99
$140.00 to $149.99
$82.50
$150.00 to $159.99
$87.99
$160.00 to $169.99
$93.49
$170.00 to $179.99
$98.99
$180.00 to $189.99
$104.49
$190.00 to $199.99
$109.99
$200.00 to $209.99
$115.49
$210.00 to $219.99
$120.99
$220.00 to $229.99
$126.49
$230.00 to $239.99
$131.99
$240.00 to $249.99
$137.49
$250.00 to $259.99
$142.99
$260.00 to $269.99
$148.49
$270.00 to $279.99
$153.99
$280.00 to $289.99
$159.49
$290.00 to $299.99
$164.99
$300.00 to $309.99
$170.49
$310.00 to $319.99
$175.99
$320.00 to $329.99
$181.49
$330.00 to $339.99
$186.99
$340.00 to $349.99
$192.49
$350.00 to $359.99
$197.99
$360.00 to $369.99
$203.49
$370.00 to $379.99
$208.99
$380.00 to $389.99
$214.49
$390.00 to $399.99
$219.99
$400.00 to $409.99
$225.49
$410.00 and Over
Email for Quote
Shipping to Canada
Canada Post for orders shipping to Canada
Shipping Rates
Order Amount
Shipping
$1.00 to $74.99
$25.00
$75.00 and over
35% of order total
Canada Post is available for orders shipping to Canada.
Rates include shipping, handling, duties and GST. Shipments dispatch weekly on Thursday. Orders must be received by Tuesday, 12:00 p.m. PST in order to ship the same week. Please allow three weeks for delivery. Orders sub-totaling under $74.99 will not calculate the correct shipping costs in the shopping cart; upon processing, your shipping charges will be adjusted to the correct rate as published in the rate table above. Deliveries to Canada are subject to weight restrictions.
Canada Shipping Restrictions
Due to the size or weight of the following items,
Canada Post shipping is not available.
Item# Description
12259 Dolphin Coffee Table
12516 Rustic Baker's Rack Shelf
12690 Wagon Wheel Bench
12842 Fairy Solar Water Fountain
13057 Fun and Play Water Fountain
13086 Bonsai Fountain Accent Table
13001 Cape Cod Storage Console
13070 Rustic Romance Garden Bench
13200 Stallion Spirit Coffee Table
13300 All-In-One Media Center
13336 Executive Workstation Desk
13324 Home Entertainment Armoire
13841 Apple Barrel Fountain
13901 Littlest Gardener Fountain
13902 Lazy Days Garden Fountain
35014 Linen Cabinet
35107 Garden Swing
35144 Acorn Fountain
38840 Bonsai Forest Accent Table Fountain
39446 Connoisseur's Wine Chest
39552 Vintner's Planter Screen
39805 Country French Divider Screen
International Orders
International Customers Shipping to Approved Freight Forwarders
International clients may ship to USA and Canada freight forwarders approved by Koehler Home Décor. Your freight forwarders address must be on file with your credit card issuing bank as an authorized alternate shipping address for approval. We require an additional day processing time to allow us to confirm your alternate shipping address.
How to Place Freight Forwarder Orders
By default, orders are only accepted from the countries we ship to.Your approved USA/Canada shipping address must be entered in the billing information fields to enable our shopping cart to accept your order. Enter your true billing information in the comments field.
IMPORTANT: To avoid processing delays, be sure to enter your credit card issuing bank’s phone number in the billing information phone field when checking out.
A store receipt is provided via email when your order is placed, we do not prepare or email any documents in addition to the store receipt.
Bongo Orders
International Shipping Through Bongo Now Available!
If you do not have an approved USA/Canada address, you must check out through Bongo.
Koehler Home Decor has partnered with Bongo International to service our customers Worldwide!
Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online merchants. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.
International customers can save up to 82% off typical international shipping rates by following these four easy steps:
Register with Bongo and receive a U.S. shipping address.
Enter the Bongo address as both your billing and shipping address.
Use the credit card that you have on file with Bongo as the payment method.
Once the order arrives at Bongo, log into your account to forward to your country.
If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.
Click Below to Get Started:
Why Buy From Us?
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Buy below wholesale
Fast order processing
Secure shopping hosted by Yahoo!
What Do Our Customers Say?
Best wholesaler for my business - Stephanie
Love their fast drop ship service - Sarah Great wholesale source! - Kathleen
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