Koehler Home Decor Shipping Information

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When Will My Order Ship?

Most orders ship in 1-2 business days.
Certain items may be shipped separately and have different delivery times.
Please allow sufficient processing and transit time for event orders.

Where Does My Order Ship From?

Shipping origin Los Angeles, CA.

Orders shipping into California will be charged sales tax unless we have received your sales permit via fax or email.
Fax your permit toll free to 1.866.669.6550.

Back Orders

Koehler Home Décor does not accept back orders, if an item purchased is out of stock, your order will be adjusted and you will receive a confirmation email with your adjusted order total promptly.

Address Changes, Order Cancellations and Non-Deliverable Orders

In order to provide excellent service and expedient order processing, we do not accept order changes or cancellations.
If an error has occurred in your order and you notify us immediately we will attempt to assist in correcting the error.
After the order has left the pending queue we cannot assist in any way and orders must be returned as per our Return Policy.

If your order is returned to us undeliverable or refused, a refund is issued less return freight charges and a 20% restocking fee. Original shipping is non-refundable.

Free Drop Shipping

Koehler Home Décor does not charge any additional fee for drop shipping to your recipient (regular shipping rates apply).
Fill out your address that matches the applicable credit card as the billing information and your package recipient's address as the ship to information.
The email address you furnished us with when ordering will receive a shipment notification including the package tracking number.

Shipping to the Contiguous United States

Koehler Home Décor offers flat rate shipping rates (including insurance) to the Contiguous United States via UPS Ground Service.

Important UPS Shipping Information
UPS requires a physical address and does not deliver to PO Box addresses.
Items / orders weighing less than 10 pounds may ship UPS SurePost to be delivered by the United States Postal Service.
Please allow an additional day for Post Office tendering.
*We reserve the right to substitute shipping methods.

UPS LogoUPS Ground Delivery
Order Amount Shipping
$1.00 to $49.99 $8.85
$50.00 to $74.99 $10.85
$75.00 to $99.99 $15.85
$100.00 to $124.99 $20.85
$125.00 to $149.99 $25.85
$150.00 to $199.99 $30.85
$200.00 to $249.99 $41.85
$250.00 to $299.99 $51.85
$300.00 to $349.99 $62.85
$350.00 to $399.99 $72.85
$400.00 to $499.99 $88.85
$500.00 to $599.99 $104.85
$600.00 to $699.99 $120.85
$700.00 to $749.99 $130.85
$750.00 to $799.99 $108.85
$800.00 to $849.99 $116.85
$850.00 to $899.99 $122.85
$900.00 to $949.99 $129.85
$950.00 to $999.99 $135.85
$1000.00 to $1049.99 $120.85
$1050.00 to $1099.99 $125.85
$1100.00 to $1149.99 $130.85
$1150.00 to $1199.99 $135.85
$1200.00 to $1249.99 $140.85
$1250.00 to $1299.99 $146.85
$1300.00 to $1349.99 $151.85
$1350.00 to $1399.99 $156.85
$1400.00 to $1449.99 $162.85
$1450.00 to $1499.99 $167.85
$1500.00 to $1549.99 $172.85
$1550.00 to $1599.99 $177.85
$1600.00 to $1649.99 $183.85
$1650.00 to $1699.99 $188.85
$1700.00 to $1749.99 $193.85
$1750.00 to $1799.99 $198.85
$1800.00 to $1849.99 $204.85
$1850.00 to $1899.99 $209.85
$1900.00 to $1949.99 $214.85
$1950.00 to $1999.99 $219.85
$2000.00 and up 10%


Shipping Information  - click to enlarge
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UPS does NOT include the pickup day, weekend days, or Holidays in calculating the time in transit. Delivery times are estimated only and not guaranteed. Holiday seasons may require additional time.

No Shipping Schedule

There is no UPS Ground movement on the following U.S. holidays:
  • New Year's Eve
  • New Year's Day
  • President's Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Day after Thanksgiving
  • Christmas Day


*Only major holidays (not subsequent days) affect our order packing, freight movement and tracking number notification.

UPS LogoUPS 2nd Day Air


Please refer to the transit map above; if your order is shipping to state above depicted in bronze or yellow; please choose UPS Ground as your shipping method.

Please note: 2nd Day orders do not deliver on Saturdays or holidays.

Order Amount Shipping
$1.00 to $29.99 $15.00
$30.00 to $49.99 $22.40
$50.00 to $74.99 $33.15
$75.00 to $99.99 $43.90
$100.00 to $124.99 $54.65
$125.00 to $149.99 $65.40
$150.00 to $199.99 $86.90
$200.00 to $224.99 $97.65
$225.00 to $249.99 $108.40
$250.00 to $274.99 $119.15
$275.00 to $299.99 $129.90
$300.00 to $324.99 $140.65
$325.00 to $349.99 $151.40
$350.00 to $374.99 $162.15
$375.00 to $399.99 $172.90
$400.00 to $424.99 $183.65
$425.00 to $449.99 $194.40
$450.00 to $474.99 $205.15
$475.00 to $499.99 $215.90
$500.00 to $524.99 $116.40
$525.00 to $549.99 $121.90
$550.00 to $574.99 $127.40
$575.00 to $599.99 $132.90
$600.00 to $624.99 $138.40
$625.00 to $649.99 $143.90
$650.00 to $674.99 $149.40
$675.00 to $699.99 $154.90
$700.00 to $724.99 $160.40
$725.00 to $749.99 $165.90
$750.00 to $774.99 $171.40
$775.00 to $799.99 $176.90
$800.00 to $824.99 $182.40
$825.00 to $849.99 $187.90
$850.00 to $874.99 $193.40
$875.00 to $899.99 $198.90
$900.00 to $924.99 $204.40
$925.00 to $949.99 $209.90
$950.00 to $974.99 $215.40
$975.00 to $999.99 $220.90
$1000.00 and Over22%


UPS Logo to [USPS]Ground to PO Box (UPS to USPS Postal Service)


Orders shipping to Post Office Boxes ship Ground to PO Box.


Order Amount Shipping
$1.00 to $49.99 $10.45
$50.00 to $74.99 $21.00
$75.00 to $99.99 $28.00
$100.00 to $124.99 $35.00
$125.00 to $149.99 $42.00
$150.00 to $199.99 $56.00
$200.00 to $249.99 $69.00
$250.00 to $299.99 $84.00
$300.00 to $349.99 $98.00
$350.00 to $399.99 $112.00
$400.00 to $499.99 $140.00
$500.00 & Over 28%


UPS Delivery Tracking

It may take up to two business days to receive your tracking number. You will receive an automated shipping confirmation via email promptly after your tracking number becomes available. Please note that your tracking number will be valid, however, your package may take a few additional days to appear in the UPS system




Shipping to APO/FPO, Alaska, Hawaii and United States Territories

USPS Priority Mail is available for orders shipping to Alaska, Hawaii, Puerto Rico, Guam, the Virgin Islands and APO/FPO addresses.


[USPS]USPS Priority Mail®
Order Amount Shipping
$1.00 to $29.99 $22.50
$30.00 to $39.99 $25.00
$40.00 to $49.99 $27.50
$50.00 to $59.99 $32.99
$60.00 to $69.99 $38.50
$70.00 to $79.99 $43.95
$80.00 to $89.99$49.50
$90.00 to $99.99 $54.99
$100.00 to $109.99 $60.50
$110.00 to $119.99 $65.99
$120.00 to $129.99 $71.50
$130.00 to $139.99 $76.99
$140.00 to $149.99 $82.50
$150.00 to $159.99 $87.99
$160.00 to $169.99 $93.49
$170.00 to $179.99 $98.99
$180.00 to $189.99 $104.49
$190.00 to $199.99 $109.99
$200.00 to $209.99 $115.49
$210.00 to $219.99 $120.99
$220.00 to $229.99 $126.49
$230.00 to $239.99 $131.99
$240.00 to $249.99 $137.49
$250.00 to $259.99 $142.99
$260.00 to $269.99 $148.49
$270.00 to $279.99 $153.99
$280.00 to $289.99 $159.49
$290.00 to $299.99 $164.99
$300.00 to $309.99 $170.49
$310.00 to $319.99 $175.99
$320.00 to $329.99 $181.49
$330.00 to $339.99 $186.99
$340.00 to $349.99 $192.49
$350.00 to $359.99 $197.99
$360.00 to $369.99 $203.49
$370.00 to $379.99 $208.99
$380.00 to $389.99 $214.49
$390.00 to $399.99 $219.99
$400.00 to $409.99 $225.49
$410.00 and Over 60%





Shipping to Canada



UPS LogoUPS Standard to Canada


Shipping Rates

Order Amount Shipping
$1.00 to $58.25 $34.95
$58.25 and over 60% of order total


Orders shipping to Canada ship via UPS Standard. Rates include shipping, handling, duties and GST.
Some shipments may require additional freight costs.

International Orders

International Customers Shipping to Approved Freight Forwarders

International clients may order two ways:

Order $1000.00 (merchandise sub-total) and pay by wire transfer. Choose Wire Xfer in checkout, we will email payment details. Wire transfer orders require payment no later than the next business day. Wire transfer orders do not require delivery address approval.

International clients may also pay by credit card and ship to USA and Canada freight forwarders approved by Koehler Home Décor. Your freight forwarders address must be on file with your credit card issuing bank as an authorized alternate shipping address in order to become an approved shipping address. We require an additional day processing time to allow us to confirm your alternate shipping address. There is no minimum purchase required.

How to Place Freight Forwarder Orders
By default, orders are only accepted from the countries we ship to. Your approved USA/Canada shipping address must be entered in the billing information fields to enable our shopping cart to accept your order. Enter your true billing information in the comments field.

IMPORTANT: To avoid processing delays, be sure to enter your credit card issuing bank's phone number in the billing information phone field when checking out

A store receipt is provided via email when your order is placed, we do not prepare or email any documents in addition to the store receipt.
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